Help with Online Banking Using Online Banking
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These FAQs may
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Where can I find my current account number when registering for Online Banking?
See a list of places that have your Barclays current account number here.
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How do I add Features to my current account?
You can do so quickly and easily in the Features Store in Online Banking.
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How can I change my Offset arrangements?
You can change your Barclays offset arrangements in Online Banking. See how here.
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Neurodiversity
If you have difficulty with words and numbers, we’ve got a range of services designed to help.
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App terms and conditions
App terms and conditions
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Can I manage my mortgage online?
You can manage your mortgage in Online Banking and in our Barclays Mobile Banking app. Find
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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Why do I receive an 'Unable to download' message when using Internet Explorer 8 to view my Online Statement?
for your Barclays accounts using Internet Explorer 8.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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